Archive forMarketing Theory

Cheeky Marketing: The Comeback

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Given that in four days I will have officially been at my current job for three years – god, has it really been that long? – I feel it’s only appropriate to start ramping up this blog again after almost a year of neglect.

And let me tell you, a lot has happened in this past year.  For starters, my company is almost entirely under new management.  Most important to me was the induction of a new VP of marketing back in, oh, May of this year, and from that, the creation of a proper marketing “team,” the likes of which I hadn’t seen in quite some time.  With others handling the stuff that used to take up much of my time – organizing trade shows, for example – I was free to nestle into my role as the company’s Online Marketing Manager.

Some of you might recall a few of the posts I wrote last fall (1 | 2 | 3) that dealt with the ever-present problem of companies not taking advantage of all that social media has to offer.  Quite frankly, while back then I was definitely pushing for the creation of a social media plan, I found myself falling into the same scenario to which Paul Chaney alludes in his post yesterday, entitled “Social Media in Organizations: What Happens When You’re the Only One Talking?“  That is to say, my social media efforts did more to boost my own personal brand than my company’s.

Buuut … things have changed now.  Our VP of marketing is very, very open to the use of social media as a marketing tool, and I presented him with a plan for the next six months that includes, among other venues, current statistics, strategy going forward, and metrics for our company website and blog (yes, we finally have a blog after months of me yipping about it!), Twitter, LinkedIn, Facebook, YouTube, and so forth.

Look for a string of posts to appear in the next few weeks regarding social media marketing best practices.  I’m looking forward to getting this show back on the road!

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Thoughts of an Average American

I cannot for the life of me remember where I found this, so props to whomever you are!  I thought this would be a lighthearted weekend post for you all to enjoy, hopefully as much as I have.

Thoughts of an Average American … as Imagined by a Marketing Executive

“I prefer the product with the attractive salespeople.”

“I was heretofore unaware of the maximum safe duration for a chemically induced erection.”

“That recognizable athlete scores all those points because of his brand-name sports beverage, right?”

“This song reminds me of my youth. Therefore, I will buy.”

“I can only afford $74.99 on a new pair of old looking blue jeans; $75 is just too much.”

“I would have gone to an amateur poetry reading rather than the monster truck rally had the gentleman on the radio commercial not been yelling.”

“Wow. I had no idea smoking was so bad for you.”

“If I buy this face cream, I will be as beautiful as the actress endorsing it.”

“After hearing rap music on their commercial, I can now trust this giant white-owned corporation to fulfill all my consumer needs. It no longer bothers me that the CEO eliminated all employee benefits to build his own country club.”

“There is very likely buried treasure somewhere in the backyard of my suburban Chicago home. If only there were a way of detecting the presence of metal underground.”

“Yes, I have been injured recently. And, no, I hadn’t considered litigation until this trustworthy family man suggested it.”

“I can’t believe I voted for a politician so soft on crime. I will not make the same mistake this election. I am also far more likely to vote for the smiling candidate in the color photograph.”

“This electronics super store has so many things I need at such great prices that I might just kill myself.”

“With that many explosions, how could the movie not be good?”

“I will enjoy your inexpensive, highly potent alcohol responsibly.”

“This celebrity who appears to be in good physical shape must be an expert on health and nutrition.”

“When passing a car dealership with a catchy jingle, I will remember that they have fair prices and know that I am a busy man. When I finally have some free time, I will buy the first safe, reliable, and easily financed automobile I see.”

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Music Marketing: It’s Time To Get Creative

When I grow up, I want to be one of two things.  I either want to be CMO for a major multi-national corporation, or I want to be a rock star (though the fact that I am an average guitarist at best is irrelevant).

Many have dedicated themselves to the pursuit of the latter.  Most will fail.

In the good ‘ol days of the music business, getting your song played wasn’t all that complicated.  DJs and studio producers were easily accessible; you didn’t even have to look pretty to become a huge star.  In the late 1950s, it seemed as though all you needed to was create a song with a fast beat, and you had a hit on your hands.

Elvis Presley was discovered after doing a cheap studio recording of “My Happiness” that included his voice and his guitar, nothing else.  Buddy Holly played local clubs and talent competitions until he opened for Bill Haley and the Comets, upon which he was offered a sweet record contract.  Little Richard made it big thanks to an impromptu rendition of “Tutti Frutti” at a local recording studio.

Today, it takes the right connections to make it in the music industry … or it takes creativity.

Realistically, few of you know ‘the right people.’  And in order to get noticed and actually sell your music in this vast pool of artists trying to hit it big, you’ve got to do something notably different from everyone else.

OK Go, a geek-rock group from Chicago, perfectly reflect the kind of creativity one needs in the music business.  Veering far from the norm, the band went relatively unnoticed until it released the video for its first official single, “A Million Ways,” in 2005.  But it didn’t release it via the typical music video avenues.  Instead, they let it loose on YouTube, where it became a viral phenomenon.  In 2006, OK Go created a video for the single “Here It Goes Again,” shot in one take as the members of the band performed synchronized moves on four treadmills.  Insane, no?  But it worked, and OK Go walked away with a Grammy and the number two album on iTunes.

Laura Warshauer, an acquaintance of mine from university, has been playing guitar and singing for ages on the road to musical success.  Now signed to Island Records (the same label that deals with Fall Out Boy, Bon Jovi, and Melissa Etheridge), Laura is promoting her new album the grassroots way: by wandering around New York City on foot with her guitar, as seen below.  The success of this has yet to be seen, as the campaign has just begun, but talk about getting yourself noticed!

The music industry has so many people trying to get into it that it’s virtually impossible for someone taking the ’safe’ and ‘typical’ path to break through the walls if you aren’t friends with those already entrenched in the business.  But by marketing yourself in a unique and creative way, chances are you’ll get people talking.  And that’s the first step to greatness.  Rock on.


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13 Lessons I Learned As An Entry-Level Marketeer

The inspiration for this piece came from Ian Lurie’s amusing article, 38 Things I Wish I Knew When I Started In Marketing.  He’s a guy with over a decade of experience in marketing; I’m just finishing up my first post-college job.  Clearly, he has some lessons that I have yet to learn, so it’s well worth a read for those of you in the business of marketing.

I entered university convinced that I would one day become ambassador to a swanky European country.  I left university with a Master’s degree in international relations and the realization that testing the waters of the private sector was really more my thing.

In 2006 I moved up to New Jersey from the DC-area and got a call about an executive assistant position that needed to be filled at an enterprise software company.  Within a month of holding that position, I had wedged myself into the fledgling marketing team.  Two years on, I am preparing to leave this position for a new opportunity, and I will take with me everything I learned in this tumultuous start-up environment.

1. Everybody has a different definition of marketing.  Some say it’s the promotion of a company’s goods or services; others maintain that it includes the “processes for creating, communicating, delivering, and exchanging offerings that have value for customers.”  But fixating on the definition of marketing doesn’t mean you’re actually doing anything.

2. Marketing jargon, while thrown back and forth between marketeers with undeniable enthusiasm, is misused and misunderstood more often than not.  For those of you who have no idea what I mean by “marketing jargon,” Michael Bloch at TamingTheBeast.net provides an example:

“Through an inverted dynamic and proactive CRM process,  we are a best of breed online company – a goal-directed, innovative digital firm which fast tracks cyber stickiness through turnkey solutions that guarantee targeted eyeballs using multiple streaming channels and viral e-services, providing the best ROI on your media spend.”

3. Using two monitors instead of one is the best decision I ever made, especially where collecting data and doing graphic design are concerned.

4. Work for a start-up, and not only will you get to wear jeans every day and blast music in the office, but you’ll also get to go for beers on occasion with the C-level executive team.  Where else would you get that opportunity?

5. If you can’t sell a ‘new media’ idea to your old-school boss, continue to slip it into conversation wherever possible.  Eventually, it will stick.  Or, it will become so ingrained in their minds that they’ll shout it out at an executive meeting and get the credit for it.  Either way, your idea will be put into place.

6. Don’t be the sole administrator for a CRM system for longer than six months.  If you are, be aware that training a new person to take over, who has never used the system before, is a bit of an overwhelming affair, especially if you only have your obligatory two weeks to do it.

7. Metrics are great, unless the team can’t agree on them.

8. Success in marketing isn’t black and white; everything you do ends up looking a funny shade of gray.  If you want black and white, join finance.

Businessman in Chair9. If you must, use the first month or so on the job to be a listener in meetings.  After that, you have no excuse.  Speak up.  No matter your level, your opinion does matter.

10. People laugh at off-site, team-building exercises, but they work.  Especially when you get to be completely honest and blunt about your team members, and they get to do the same to you.  Think of it as a character-building experience.  Constructive criticism is the way to build loyalty and trust.

11. Knee-jerk reactions generally don’t end well.  For your newly-implemented marketing processes to succeed, you really need to give them at least a few months to mature.  One week doesn’t give you a clear view of anything, especially in online marketing.

12. If you don’t support the product you’re supposed to be marketing, you shouldn’t be marketing it.

13. You’re going to make mistakes, but you learn from them.  And it’s nice if you have a boss who realizes this point and who believes in giving second chances.

What other advice would you give entry-level marketing folks?


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