But he does have a point.  In the online world, your website is your number one sales and marketing tool, and the way you present it to the public can determine your company’s immediate and long-term future in the marketplace.

It is important to consider this as so many of you are veering in a “marketing with social media” direction, which, though still in its infancy, is proving to provide fantastic results with minimal spend, something that is extremely attractive in the current economy.  However, with this migration to social networks, blogging/microblogging, and viral media, a website is often left dusty and neglected in the background.  This is one of the worst things to happen, because, like it or not, in the online world your website will always be perceived as the number one face of your company.  Plus, any good online marketing campaign has a corporate website as its centerpiece.

So what role is your website playing now?  Is it merely a brochure, a high-level glimpse into what your company does, or is it an evolving, informative, and interactive sales machine?

If your answer is the former, but you realize the importance of making your website become the latter, do consider the following points in your mission.

Optimize, Optimize, Optimize

On the very basic level, ensure that your website is optimized for search engines.  If you’ve not done this before, there are plenty of great resources out there that cover the importance of crisp title tags, keyword-rich meta descriptions, effective link-building techniques, and meaty content.  And if you have done this before, remember that things get outdated very quickly on the ‘Net, so it might be a good time for you to do a thorough sweep of your site to ensure that everything is nicely aligned in true SEO fashion.

Exploit the Customizability of Your Corporate Site

By having a presence on MySpace, Facebook, or Twitter, for example, you can easily market to your ‘friends’ or ‘followers,’ but think about how those profile pages are laid out.  You can’t create a realistically usable support forum for your customers.  You can’t create registration forms for potential customers to fill out in order to join your mailing list.  Sure, you can add your press releases, announcements, blog articles, and so on, but you have little to no say over how they look and feel.  Take advantage of the fact that your website – the central hub of your entire online existence – can be changed to look exactly as you want it to look, feel exactly as you want it to feel, and portray your message exactly as it is intended.

Manage the Whole Sales Cycle in One Place

Your web site should not be an outward-looking glorified advertisement for your company.  As with all methods by which people build communities with social media, your web site needs to

• contain information for both potential and existing clients
• allow for discussion about your product or service, whether in a forum or a blog setting
• have enough dynamic content to bring visitors back to your site, or at least have them voluntarily subscribe to your RSS feeds or email list for update notifications
• be interactive enough, whether with forms so that potential and existing customers have easy, straightforward methods for getting in touch with you

Bring the basic theories of social media into your web site and use these as your foundation.  From here, your site can be a one-stop-shop for the community that your efforts are constantly building.  Through the use of these methods, and by working on your web site as much as you work on your other social media outlets, you can turn your corporate website into a smooth, customer-attaining machine.

• Strategies to Make Your Website a Powerful Internet Marketing Tool
  
• How to Use Your Website to Make Your Company More Profitable
• Building the Social Media Marketing Foundation

The best method of building links and rapport is, of course, providing interesting, informative, and useful content to your visitors. Doing this, along with updating regularly with relevant content, is key to building a solid list of people who will link to you, thus pushing you up in search positions.

Another method is to partner with related companies, as your logo and/or company information will undoubtedly be listed on their web sites, linking to yours (you do the same for them, of course). With luck, these partners will have a high Google page rank, preferably above 7, that will further benefit you. Before we continue, it is important to understand page ranking as Google sees it:

“PageRank relies on the uniquely democratic nature of the web by using its vast link structure as an indicator of an individual page’s value. In essence, Google interprets a link from page A to page B as a vote, by page A, for page B. But Google looks at more than the sheer volume of votes, or links a page receives; it also analyzes the page that casts the vote. Votes cast by pages that are themselves ‘important’ weigh more heavily and help to make other pages ‘important.’”

It’s also good to make sure that those who link to you use adequate copy as the text of the link. If you have an SEO company and the link to your site reads “internet marketing,” that is a clear picture of what your site is about, and thus you up your chances of getting a higher spot in searches. However, if you have the same SEO company and someone is linking to you with “free prescription meds,” you will likely be penalized. Having a descriptive link text is even preferable to having your company name as the link.

As far as bad link building goes, first and foremost you must be wary of directories. There are hundreds of them out there currently, and while getting your link posted on so many web sites does increase awareness of your company, if the directories do not pertain to your industry or product, search engines can look at that unfavorably.

The same applies to wandering around other sites and posting comments that say, “Hey, link to www.mycompany.com.” First of all, no one with any sense will link to you, and if they do, again it all has to do with relevance and Google page rank. If the sites linking to you are in no way related to your business, or if they are ranked low on the Google scale, these links to you won’t do you any favors. Search engines aren’t dumb, and they make most of the rules.

Stefanie Ulrike Dürr, member of the Search Quality Team at Google, sums it up nicely: “Always focus on the users and not on search engines when developing your optimization strategy. Ask yourself what creates value for your users. Investing in the quality of your content and thereby earning natural backlinks benefits both the users and drives more qualified traffic to your site.”

My other site, developed from my love for European pop music, was a fan site dedicated to Swedish pop sensations the A*Teens, formerly Abba*Teens. In the summer of 1999, my sister and I traveled to Sweden to visit relatives, and I was introduced to the Abba tribute band, whose singles “Mamma Mia,” “Gimme Gimme Gimme,” and “Super Trouper” were catchy and upbeat. I figured there would be a small market for such music, as I really enjoyed it. My site, Somewhere in the Crowd, quickly grew to be one of the most popular A*Teens sites on the web, so much so that even the maintainers of the official site noticed and would periodically send me autographed CDs and pictures to use as prizes in site contests. Once again, though, updating became a nuisance, and I dropped it in senior year due to a load of AP courses and tae kwon do training. The A*Teens have since split to allow its members to pursue individual projects – both Dhani Lennevald and Marie Serneholt (who was voted the sexiest woman in Sweden a year or so ago – quite a change from when A*Teens first began in 1998!) have released albums in Sweden since then – but on occasion I do listen to their songs and remember the days when they were my main musical focus.

I never received any compensation for my sites, though in hindsight, HoMM3 Unleashed could have done well with some advertising. I was never in it for the money, however. I made sites because I enjoyed a) the product I was marketing, and b) creating the sites themselves. And I miss it! I miss the enjoyment of putting together a professional-looking site just from typing a bit of text into Notepad, I miss scouring the ‘net for means of attracting visitors, and most of all I miss creating a product that was both useful and enjoyable for people I might never meet, from all around the globe.

I’d like to get back into web design. This would entail, however, re-teaching myself the tricks of HTML as well as learning the languages and technologies that have emerged since my departure from the web scene, including DHTML, Flash, PHP, and so forth. That, and I require a good idea for a site. Obviously this is a long way off, but it’s fun to think about.